Terms of Service

Terms of Service

Welcome to PixTales. By accessing our website or placing an order, you agree to these Terms of Service ("Terms"). Please read them carefully.

1. Who we are

PixTales (the "Store") is operated by [LEGAL ENTITY NAME] ("we", "us", "our"), [BUSINESS ADDRESS]. You can reach us at [SUPPORT EMAIL].

2. Our products

We sell custom, made-to-order print-on-demand products featuring AI-generated pet portraits. Product colors may vary slightly from your screen, and each item may have minor variations.

3. Your content and license

To create your portrait you upload photos ("Your Content"). You confirm that you own or have permission to use the photos you upload. You retain all rights to Your Content. You grant us a limited, non-exclusive license to process, edit, and reproduce Your Content solely to generate your portrait and fulfill your order.

4. AI-generated artwork

Portraits are created with artificial intelligence and are stylized interpretations, not exact reproductions. Results vary. The generated artwork is provided for your personal use on the products you purchase.

5. Acceptable use

You agree not to upload content that is unlawful, infringes another person's rights, depicts a person without their consent, or is hateful, explicit, or otherwise objectionable. We may refuse or cancel any order that violates these Terms.

6. Pricing and payment

Prices are listed in US Dollars (USD) and may change at any time. Payment is processed securely through our payment providers at checkout. Your free generation and any paid generation packs are subject to the terms shown at the time of purchase.

7. Orders, shipping and returns

Order fulfillment, shipping, and returns are governed by our Shipping Policy and Refund & Return Policy, which form part of these Terms.

8. Third-party services

We rely on trusted third parties (including Shopify for our store and checkout, and print providers for fulfillment). Your use of the Store is also subject to their terms.

9. Intellectual property

The PixTales name, logo, designs, sample artwork, and website content are owned by us and may not be copied or used without permission.

10. Disclaimers and limitation of liability

The Store and products are provided "as is." To the maximum extent permitted by law, we are not liable for any indirect or consequential damages. Our total liability for any claim is limited to the amount you paid for the relevant order.

11. Governing law

These Terms are governed by the laws of [COUNTRY / STATE OF JURISDICTION], without regard to conflict-of-law rules.

12. Changes

We may update these Terms from time to time. The current version is always posted on this page.

13. Contact

Questions about these Terms? Email [SUPPORT EMAIL].

Last updated [DATE].