Privacy Policy
Privacy Policy
This Privacy Policy explains how PixTales, operated by [LEGAL ENTITY NAME] ("we", "us", "our"), collects, uses, and protects your information when you visit our store or place an order.
Information we collect
- Order information: your name, email, shipping and billing address, and payment confirmation (we never see your full card number).
- Photos you upload: the pet and personal photos you provide to generate your portrait ("Your Content").
- Usage data: device, browser, and basic analytics collected automatically to operate and improve the store, including a small fingerprint used to manage free generations and prevent abuse.
How we use your information
- To create your AI portrait and to produce and ship your order.
- To process payments and prevent fraud or abuse.
- To provide customer support and send order-related emails.
- To improve our products and website.
Your photos
Photos you upload are used only to generate your portrait and fulfill your order. We do not sell your photos. Generated portraits may be stored so you can reuse them across products.
Sharing
We share information only with service providers that help us run the store — for example our e-commerce platform (Shopify), payment processors, our AI image provider, and print and fulfillment partners — and only as needed to provide the service or comply with the law.
Cookies
We use cookies and similar technologies to keep the store working, remember your cart, and measure performance. You can control cookies through your browser settings.
Data retention
We keep order records as required for accounting and legal purposes. You may request deletion of your account data and uploaded photos by contacting us.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal data, or object to certain processing. To exercise these rights, email [SUPPORT EMAIL].
Contact
Questions about your privacy? Email [SUPPORT EMAIL]. [LEGAL ENTITY NAME], [BUSINESS ADDRESS].
Last updated [DATE].